01ALL PLANS
Call transcription
Every recorded call written up and searchable on the contact.
AI in DeeCore
AI that reads your calls, your lost leads and your drafts
Five features, all shipped and running inside the CRM. Each one stays off until an administrator turns it on, follows a playbook you write, and is metered in credits so the bill cannot surprise you.
Transcription is on every plan. The rest from Standard.
02STANDARD
Second Chance
Re-reads lost leads and returns the ones worth another call.
03STANDARD
Writing assistant
Shorten, expand, rephrase, fix, translate, change tone.
04STANDARD
Caption writing
Drafts social captions, then optimises them against past posts.
05STANDARD
Toggles and playbooks
Per-feature switches per company, on instructions you write.
OFF BY DEFAULT
Nothing runs until you switch it on
An administrator enables each feature per company. A company in the group that does not want AI simply never sees it.
YOUR PLAYBOOK
It writes the way you sell
Each feature runs on written instructions you keep per company, so the output matches your offer, your tone and your language.
METERED
Credits, pooled across the workspace
Usage is counted in AI credits and call minutes, included per seat and shared by the team. No metered surprise at the end of the month.
01 · Call transcription · All plans
Every recorded call, written up and searchable
The softphone already records. Transcription turns that recording into text on the contact record, so a call from six weeks ago is something you can search rather than something you have to remember.
callrecordingtranscriptcontact timelinesearchable
- Attached to the person, not to a folder
- The transcript lands on the contact timeline next to the emails, messages, meetings and stage changes for the same person.
- Works with the phone you already use
- Twilio, Microsoft Teams or FreJun, on per-user numbers, with searchable call logs either way.
- A handover that does not need a meeting
- The closer reads what the setter was told before dialling, instead of asking the lead to repeat it.
- And it feeds Second Chance
- Transcribed calls are what the lost-lead review reads. Turning transcription on makes the next feature worth having.
- 500
- Call minutes per seat on Basic
- 1,000
- On Standard
- 2,000
- On Pro. Pooled across the workspace.
02 · Second Chance
The leads you already paid for, read a second time
Losing a lead in DeeCore requires a reason, and the calls behind it are transcribed. Second Chance re-reads both and hands back the ones worth another attempt, with the reason attached — so the rep opens the record already knowing why it came back.
- Reads the loss reason, the notes and the call transcripts on the record
- Returns a shortlist, not the whole lost pile — with the argument for calling again
- Reopened leads go back through the normal pipeline, so they show up in the same reports
- Runs against your playbook, so "worth another call" means what it means in your business
WHAT IT READS
- Loss reason, required on every lost lead
- Call transcripts
- Notes and timeline activity
- Your written playbook
WHAT YOU GET BACK
- A shortlist of leads to call again
- The reason each one was flagged
- Assignment through the usual routing
- A decision that stays yours
03 · Writing assistant
Six actions, wherever there is a text field
Emails, WhatsApp replies, notes, templates and campaign copy. Select what you wrote, pick an action, keep or discard the result — the assistant never sends anything on your behalf.
01
Shorten
Cuts a long reply down without losing the ask.
02
Expand
Turns a bullet or a half-sentence into a full message.
03
Rephrase
Says the same thing a different way when the first draft is not landing.
04
Fix
Spelling, grammar and punctuation, in English or German.
05
Translate
Writes the message in the recipient's language.
06
Change tone
Warmer, firmer or more formal, depending on who is reading.
04 · Caption writing and optimisation
Captions drafted from the post, then rewritten against what worked
Inside the social calendar, the composer drafts a caption for the post you are scheduling. Optimisation rewrites an existing caption using how your earlier posts performed, and the composer still enforces each network's media and caption rules.
- Facebook, Instagram, LinkedIn, TikTok and YouTube, from one composer
- Drafts stay in the idea, draft, review, approved flow — a human still approves
- Written in the language of the audience you are posting to
WHERE THE ASSISTANT APPEARS
- One-to-one email from the connected mailbox
- WhatsApp replies in the shared inbox
- Email and WhatsApp templates
- Campaign copy before it goes to a segment
- Notes on a contact, lead or deal
- Social captions in the calendar composer
Nothing is sent automatically. Every draft waits for the person who asked for it.
05 · Toggles, playbooks and credits
One settings page decides what the AI is allowed to do
Features are enabled one at a time, per company, by an administrator. The instructions behind them are yours to write and change, and usage is visible before it is billed.
- A switch per feature
- Transcription on, captions off, Second Chance on for one company and not another — decided in settings, not in code.
- Playbooks you write
- Your offer, your objections, your tone, in plain language. Every feature reads them before it produces anything.
- Permissions still apply
- AI reads what the person using it is already allowed to read. A rep does not see the team's records through it.
- EU hosting, audit log, export
- The same controls as the rest of DeeCore: hosted in the EU, aligned to GDPR, every change written to a log you can export.
What is included per seat, per month
Pooled across the workspaceIncluded
Basic $19
Standard $39
Pro $69
AI credits
500
1,500
3,000
Call minutes
500
1,000
2,000
Call transcription
Included
Included
Included
Second Chance
—
Included
Included
Writing assistant
—
Included
Included
Caption writing and optimisation
—
Included
Included
Per seat, per month, from one seat. Annual billing is 20% off. See the full plan comparison
Turn one feature on and see what it finds
Fourteen days of the full Pro plan, up to five seats, no credit card. Connect a number, let the calls transcribe, and run Second Chance over the leads you have already lost.
AI credits are included on every plan. See the plans